Heiden Technology Solutions
Real People Solving Real Problems
Our team is comprised of 30+ people who are Michigan based and available 24/7. We are fortunate to have a group of amazing people who know technology and more importantly how to communicate it to our clients. We help you check all the boxes making sure technology is a help, not a hinderance. Our mission and core values are simple, straightforward and geared towards servicing your needs. Eliminating downtime, reducing security risks, and providing support to your team with fast, proactive IT—so you can focus on running your business.
✔ 30+ years supporting Michigan businesses
✔ Privately Owned
✔ Information Technology is All We Do
✔ 24/7 monitoring & proactive support
✔ Fast, local response times (no outsourcing)
✔ Products and Services Developed to Support Your Businesses Needs
✔ Customer Service Focused with no technical jargon or doublespeak
We proudly serve organizations in Saginaw, Lansing, Detroit, Grand Rapids, Flint, Ann Arbor, and throughout Michigan, providing reliable, cost-effective IT solutions. Throughout our website you will have the opportunity to meet our team members and the role they serve within Heiden.
👉 Get a free IT assessment today — no risk, no hassle. Start with a conversation and see if we are a fit.
Need Technical Support?
Andrew Rapin, Service Desk Manager
Proactive Cybersecurity
Prevent ransomware, phishing, and data loss before they disrupt your business.
Need Technical Support?
Andrew Rapin, Service Desk Manager
Cyber Security
Get a multilayered approach to securing your information. Simple, secure, and effective.
Comprehensive IT Services for Michigan Businesses
We proactively manage, secure, and support your IT—so your team can work without interruptions.
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Managed IT Services: Proactive monitoring, maintenance, and full-service IT management.
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Managed AI: Incorporate and Secure Artifical Intelligence for your business.
- Cybersecurity Solutions: Advanced protection with multilayered security strategies.
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Help Desk & Remote Support: Real People providing 24/7 assistance when you need it most.
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Cloud Solutions & IT Consulting: Scalable cloud services, Microsoft 365, and digital transformation strategies.
- Copier/Printer/Managed Print: Print Solutions that fit your Business. No Lengthy or Complex Contracts.
- Phone Systems & Internet Connectivity: Solutions that meet your needs and maintain connectivity.
- Compliance/Risk/Security Audits: Cost effective solutions to help you meet your compliance requirements.
Why Michigan Businesses Trust Heiden Technology Solutions
Carl Heiden, our President & CEO started the company as the only employee in 1994, crawling under desks installing PCs and related hardware. He founded the company on the prinicples of effeciency and effectiveness. Ensuring to address the business need and not trying to make the businesses objectives fit the technology.
Proven Expertise
Our certified professionals bring years of IT experience across multiple industries, ensuring solutions that meet your exact business needs.
Client-Focused Approach
Every solution is designed around your business goals — so technology works for you, not against you.
Reliable IT Support
With a strong track record across Michigan, we deliver consistent, dependable service that businesses can count on.
Cost-Effective Solutions
Managed IT support means predictable costs and savings that help you reinvest in your business.
Cutting-Edge Technology
We stay updated with the latest technological advancements to provide innovative solutions that keep your business ahead of the competition.
Laura Wingeier, Centralized Services Technician
Laura helps keep our operations running smoothly. In Centralized Services, she looks for ways to improve workflows, reduce unnecessary tickets, and make reporting more useful. By streamlining routine tasks and finding opportunities to automate them, Laura helps our team work more efficiently and respond to clients faster.