About Us
Heiden Technology Solutions – Michigan IT Support Since 1994
Since 1994, Heiden Technology Solutions has been a trusted partner for Michigan businesses needing managed IT services, cybersecurity, help desk support, and IT consulting. What began as a small PC shop in Saginaw — where our founder, Carl Heiden, personally installed computers — has grown into a team of 30+ professionals serving organizations across the state.
Our mission has never changed: to deliver reliable, secure, and cost-effective IT solutions that help businesses run smoothly, safely, and efficiently — so you can focus on growth.
Our Journey
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1994 – Founded in Saginaw as a local PC shop.
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2000s – Expanded into managed IT services and consulting.
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Today – A trusted IT partner with 30+ employees, multiple service offerings, and award-winning customer support.
From small beginnings, we’ve evolved into a leading IT services provider for Michigan businesses, recognized for both innovation and customer service excellence.
Our Core Values
Our values shape every decision we make and every solution we deliver:
- Positive Attitude: We bring solutions, not problems.
- Self-Motivated: We take initiative and ownership.
- Adaptable: Technology changes fast, and so do we.
- Proactive: We anticipate challenges before they impact your business.
- Conscientious & Detail-Driven: Precision matters in IT security and support.
Our Culture
- Continuously Improve and Learn from Mistakes: We embrace growth and learning.
- Everyone Contributes: Every voice matters.
- Strive for Excellence: We go above and beyond for our clients.
Meet the Leadership Team at Heiden Technology Solutions
Our Partners
We collaborate with industry-leading technology providers to bring clients the best possible solutions. Our partnerships ensure clients receive secure, scalable, and future-ready services.
We specialize in…
Managed IT Services and Network Management
Help Desk and Remote IT Support
Proactive Cybersecurity Solutions
Cloud Consulting and Microsoft 365 Services
Partner with us today!
Unlock the full potential of technology for your organization. Our effectiveness — and your success — come from our culture and core values.

