About Us

Heiden Technology Solutions – Michigan IT Support Since 1994

Since 1994, Heiden Technology Solutions has been a trusted partner for Michigan businesses needing managed IT services, cybersecurity, help desk support, and IT consulting. What began as a small PC shop in Saginaw — where our founder, Carl Heiden, personally installed computers — has grown into a team of 30+ professionals serving organizations across the state.

Our mission has never changed: to deliver reliable, secure, and cost-effective IT solutions that help businesses run smoothly, safely, and efficiently — so you can focus on growth.

Our Journey

1994 – Founded in Saginaw as a local PC shop.
2000s – Expanded into managed IT services and consulting.
Today – A trusted IT partner with 30+ employees, multiple service offerings, and award-winning customer support.

From small beginnings, we’ve evolved into a leading IT services provider for Michigan businesses, recognized for both innovation and customer service excellence.

Our Core Values

Our values shape every decision we make and every solution we deliver:

Positive Attitude: We bring solutions, not problems.
Self-Motivated: We take initiative and ownership.
Adaptable: Technology changes fast, and so do we.
Proactive: We anticipate challenges before they impact your business.
Conscientious & Detail-Driven: Precision matters in IT security and support.

Our Culture

Continuously Improve and Learn from Mistakes: We embrace growth and learning.
Everyone Contributes: Every voice matters.
Strive for Excellence: We go above and beyond for our clients.

Meet the Leadership Team at Heiden Technology Solutions

Carl Heiden

President and CEO

Julie Heiden

Vice President

Oakley Heiden

Chief Morale Officer

Corbin Oldenburg

Director of Client Success

Autumn Proux

Director of Finance & Business Operations

Jonathan Julian

Director of Technical Services

Carl Heiden

CEO CIO

Oakley Heiden

Chief Morale Officer

Julie Heiden

Vice President

Autumn Proux

Office Manager

Oakley

Chief Morale Officer

Our Partners

We collaborate with industry-leading technology providers to bring clients the best possible solutions. Our partnerships ensure clients receive secure, scalable, and future-ready services.