Managed IT Services
Technology should move your business forward, not hold it back. That’s why at Heiden Technology Solutions, we provide Managed IT Services in Michigan that take the stress out of IT and give you peace of mind. Our team delivers proactive monitoring, 24/7 support, and strategic IT planning — so your technology just works, and your business can grow.
What Are Managed Services
Managed IT Services are a way for businesses to outsource the management, monitoring, and support of IT systems to a trusted partner. Instead of reacting to problems, Managed IT Services provide proactive support that keeps your business secure, efficient, and running smoothly.
Why businesses choose Managed IT Services
✅ Reduce Downtime – Proactive monitoring catches issues before they disrupt operations.
✅ Lower IT Costs – Predictable monthly plans instead of upredictable break-fix bills.
✅ Strengthen Security – Always-on protection against ransomware, phishing, and cyber threats.
✅Scale with Confidence – Easitly adjust support levels as your business grows
✅ Gain Peace of Mind – Local, reliable support you can count on.
Our Managed IT Service Packages
At Heiden Technology Solutions, we know every business is different. That’s why we offer three levels of Managed IT Services in Michigan — so you can choose the right balance of support, security, and strategy.
Strengthen Your Foundation
For businesses with an in-house IT department that need reliable tools.
IT Toolkit (1)
- Remote support
- Asset & patch management
- Endpoint security (SentinelOne)
Proactive Protection
Best for growing businesses ready for stronger, proactive IT coverage.
Essentials Plan
- Everything in Toolkit, plus:
- Proactive monitoring & preventative maintenance
- Automated reporting & scripting
- Warranty tracking & audits
- Discounted labor & trip charges
All-Inclusive IT Partnership
Ideal for businesses that want total IT coverage and strategy.
Complete Care
- Everything in Essentials, plus:
- Unlimited remote & onsite support
- 24/7 help desk
- Quarterly business reviews
- vCIO planning & vendor coordination
Why Michigan Businesses Trust Heiden
When you choose Heiden, you’re not just hiring an IT vendor — you’re gaining a local IT partner with 30+ years of experience serving Michigan businesses.
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Local support you can call anytime (never outsourced).
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Proven success with small to mid-sized businesses.
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Transparent pricing — no hidden costs.
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A client-focused team that speaks your language, not just technical jargon.
Let’s Make IT Work for You
Every day you delay IT improvements is another day of risk, downtime, or wasted resources. Let’s change that. Explore our managed service packages and discover how simple and powerful IT can really be.