Heiden helps SMBs turn technology into a true asset.
Partnering your company’s your business’ IT needs to an experienced managed service provider will help your company meet objectives with lower costs and fewer hassles.
By placing your IT needs in the hands of our expert team, you can expect better results while saving money over the long run. Our flat-rate service plans will connect your small- or medium-sized business with enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pains (even if you already have on-site IT staff and just need some additional help and guidance).
What do you do if you’re having a network issue and your administrator called out for the day? Or worse, what if you ARE the administrator? (Wearing too many hats can be a real pain!) You can end up with downtime and lost productivity — and who needs that? With Heiden Technology Solutions’s managed IT services and support, you will see the value in our services in improved operational efficiency. Our services pay for themselves in uptime and reliability. Some of our managed services include:
- Remote Monitoring and Maintenance
- Comprehensive IT Support
- Vendor Management
- Security Solutions
- Help Desk with Experienced Technicians
As a Heiden Technology Solutions partner, you’ll enjoy efficient and high-quality IT consulting and support.
Benefits of Managed IT for small businesses
Predictable IT budgeting with a flat-rate service plan
Heiden Technology Solutions provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with next-level cybersecurity and IT planning. We can help put you in a position where your technology issues won’t stand in the way of your organization’s goals. Flat-rate, easy-to-budget pricing makes it easy to choose the IT solution that’s best for your unique needs. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. We eliminate surprise IT troubleshooting costs that could otherwise tarnish your bottom line.
Reduced downtime and lost hours
Never again will you need to stop what you’re doing to resolve your IT problems. Chances are, we’ve prevented them from happening. We are your IT technician, keeping you free of technical issues that plague less efficient companies. Our monitoring and maintenance services provide companies with avenues to be more efficient and exceed projections, which often leads to the potential for rapid growth.
We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime. When your software needs updating, it is done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work.